Effective date: 9 June 2024. Hosting Cambodia is committed to safeguarding your privacy. This policy explains what personal information we collect, how we treat it, and the choices available to you.
Information we collect
We collect, store and use the following kinds of personal information:
- information about your device and your visits to this website — including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and navigation;
- information you provide when registering with us — your name, address, telephone numbers, email addresses, and payment details such as card number and expiry date;
- information you provide when you contact us for support, including details about your operating system, software and other technical matters;
- any other information you choose to send to us.
We may occasionally ask you to complete surveys or provide demographic information such as age, gender, or interests. Providing this is entirely optional and does not affect your use of our services.
How we use your information
Personal information submitted through this website is used for the purposes set out in this policy or in relevant parts of the website. We may use your information to:
- administer the website and improve how it functions;
- personalise your browsing experience;
- enable your use of the services available on the website;
- process your payments;
- send you service notifications you have specifically requested; and
- send you emails about special offers and promotions — which you can opt out of at any time via the unsubscribe link in each email.
Disclosures
We may disclose your information to our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. We may also disclose your personal information where required by law, in connection with legal proceedings, to establish or defend our legal rights, or to a prospective purchaser of our business. Except as described in this policy, we will not provide your information to third parties.
Cookies
A cookie is a small file sent by our web server to your browser and stored there, then sent back to the server on each request. We use cookies to recognise you as you navigate the website and to improve your experience. You can configure your browser to refuse cookies, though some features of the site may not function correctly as a result.
Security of your information
We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information, and store it on secure servers with encrypted transactions. However, data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent this way. Please keep your account password and details confidential.
International data transfers
Information we collect may be stored and processed in, and transferred between, any of the countries in which we operate — including countries within ASEAN — to enable us to use it in accordance with this policy.
Changes to this policy
We may update this privacy policy from time to time by posting a new version on this page. Please check back occasionally to stay informed of any changes.
Contact us
For any question about your privacy or this policy, email ask@hostingcambodia.com.